cloud hosted phone system

 


Introduction to On Premise Phone Systems

For many years, businesses have relied on on premise phone systems to communicate with their clients, partners, and employees. On premise phone systems are hardware-based, meaning they require physical equipment to operate. These systems are usually installed and maintained by an IT team within the business.

While on premise phone systems have been the norm for many years, they are becoming outdated. They are expensive to maintain, and as technology advances, they cannot keep up with new features and capabilities. Furthermore, they require a physical presence, making remote work and mobility more challenging.

What is a Cloud Phone System?

A cloud phone system, also known as a cloud-based phone system, is a modern solution for business phone communication. Instead of relying on physical equipment, a cloud phone system utilizes the internet to transmit voice data. The system is hosted by a third-party provider, who is responsible for maintenance and updates.

Cloud phone systems offer many benefits over on premise phone systems. They are more affordable, scalable, and easy to maintain. They allow for remote work and mobility, enabling employees to work from anywhere. Furthermore, cloud phone systems offer advanced features like call routing, voicemail transcription, and call analytics.

Benefits of Upgrading to a Cloud Phone System

Cost-Effective

One of the main benefits of upgrading to a cloud phone system is the cost-effectiveness. Cloud phone systems eliminate the need for expensive hardware and maintenance, reducing upfront and ongoing costs. Businesses only pay for the services they need, and they can easily scale up or down as necessary.

Scalability

Cloud phone systems are highly scalable. Businesses can add or remove users and features as needed without the need for physical equipment. New users can be added quickly and easily, without any disruption to the system. This scalability makes cloud phone systems ideal for growing businesses.

Flexibility and Mobility

Cloud phone systems offer flexibility and mobility that on premise systems cannot match. Employees can work from anywhere, using their mobile devices or laptops. This means that businesses can have a remote workforce without sacrificing communication capabilities.

Advanced Features

Cloud phone systems offer advanced features that on premise systems cannot match. These features include call routing, voicemail transcription, call analytics, and more. These features enhance communication capabilities and enable businesses to provide better service to their clients.

Why Tekscape’s Cloud Hosted Phone Systems are a Good Choice

Tekscape is a provider of cloud hosted phone systems that are designed to meet the communication needs of businesses of all sizes. Tekscape’s cloud phone systems are highly scalable, cost-effective, and offer advanced features that enhance communication capabilities.

Tekscape’s cloud phone systems are hosted in the cloud, eliminating the need for physical equipment and maintenance. This reduces upfront and ongoing costs, making it an affordable solution for businesses of all sizes. Furthermore, Tekscape’s cloud phone systems are highly scalable, making it easy to add or remove users and features as necessary.

Tekscape’s cloud phone systems offer advanced features like call routing, voicemail transcription, and call analytics. These features enhance communication capabilities and enable businesses to provide better service to their clients. Tekscape’s cloud phone systems also offer mobility and flexibility, enabling employees to work from anywhere.

Cloud Phone System Statistics

Cloud phone systems are becoming increasingly popular among businesses of all sizes. According to a report by MarketsandMarkets, the cloud-based PBX market is expected to grow from $5.93 billion in 2018 to $10.9 billion by 2023, at a compound annual growth rate (CAGR) of 12.8%.

Furthermore, a survey by Software Advice found that 62% of businesses that switched to a cloud phone system saw an improvement in their communication capabilities. Additionally, 74% of businesses that switched to a cloud phone system saw a reduction in their phone expenses.

Cloud Phone System vs On Premise Phone System Comparison

Cost

Cloud phone systems are more cost-effective than on premise phone systems. On premise phone systems require expensive hardware and maintenance, which can add up over time. Cloud phone systems, on the other hand, eliminate the need for physical equipment and maintenance, reducing upfront and ongoing costs.

Scalability

Cloud phone systems are highly scalable, making them ideal for growing businesses. On premise phone systems, on the other hand, require physical equipment, making it more challenging to add or remove users and features.

Mobility

Cloud phone systems offer mobility and flexibility that on premise phone systems cannot match. Employees can work from anywhere, using their mobile devices or laptops. On premise phone systems require a physical presence, making remote work and mobility more challenging.

Advanced Features

Cloud phone systems offer advanced features that on premise phone systems cannot match. These features include call routing, voicemail transcription, call analytics, and more. On premise phone systems may offer some of these features, but they require expensive hardware and maintenance.

Cloud Phone System Features

Cloud phone systems offer many features that enhance communication capabilities. These features include:

Call Routing

Call routing enables businesses to direct calls to the appropriate person or department. This enhances communication capabilities and enables businesses to provide better service to their clients.

Voicemail Transcription

Voicemail transcription automatically transcribes voicemail messages into text. This makes it easier for employees to read and respond to voicemail messages.

Call Analytics

Call analytics provide businesses with insight into their phone usage. This enables businesses to optimize their communication capabilities and make data-driven decisions.

Auto Attendant

Auto attendant is a virtual receptionist that greets callers and directs them to the appropriate person or department. This enhances communication capabilities and enables businesses to provide better service to their clients.

Cloud Phone System Pricing

Cloud phone system pricing varies depending on the provider and the features included. However, cloud phone systems are generally more affordable than on premise phone systems. Businesses only pay for the services they need, and they can easily scale up or down as necessary.

Cloud Phone System Providers

There are many cloud phone system providers available, each with their own unique features and pricing. Some of the top cloud phone system providers include:

Tekscape

Tekscape is a provider of cloud hosted phone systems that are designed to meet the communication needs of businesses of all sizes. Tekscape’s cloud phone systems are highly scalable, cost-effective, and offer advanced features that enhance communication capabilities.

Conclusion – Why Upgrading to a Cloud Phone System is a Smart Move for Your Business

Upgrading to a cloud phone system is a smart move for businesses of all sizes. Cloud phone systems are more affordable, scalable, and easy to maintain than on premise phone systems. They offer advanced features that enhance communication capabilities and enable businesses to provide better service to their clients.

Tekscape’s cloud hosted phone systems are an excellent choice for businesses looking to upgrade their phone communication capabilities. Tekscape’s cloud phone systems are highly scalable, cost-effective, and offer advanced features that enhance communication capabilities.