Managed IT Services for Business

Our expertise in technology gives us the knowledge to design, implement, and support any technology landscape. We are built to support your technology and keep the businesses running. Learn about every benefit Tekscape provides below.

 

National Managed IT Services

Companies that take on managed IT services generally see a 65% increase in ROI. Our managed IT services cover systems, network, security, and collaboration for organizations in any workplace environment. Our expertise in technology gives us the knowledge to design, implement, and support any technology landscape. We are built to support your technology and keep the businesses running. Learn about every benefit Tekscape provides.

The Benefits of Managed IT Services

We make sure your IT onboarding process is smooth and easy. We break down our onboarding experience into six simple steps.

Save time and money with no hidden costs when it comes to your technology landscape.

Gain round-the-clock IT support, no matter the day or time.

Increase communication and processes with your team. Get stuff done faster.

Implement new technology when you need to and stay up-to-date.

Gain full transparency and reporting with your own personal customized dashboard.

Get one-step closers to meeting government compliance standards and security measures.

Managed IT Services

IT Solutions and Support for Every Workplace Environment

Power your business the way you need to. Whether you manage IT yourself, outsource IT, or just starting out, we can help. Our team of experts can adapt to any digital environment, helping integrate with any technology provider like Cisco.

Which describes your current IT service?

Managed IT Services

My business outsources IT.

Simplify IT support and visibility for your business. Leverage experts in IT that care about you and your customers. Get any project off the ground 2x faster than normal outsourced companies.
Let's talk Tek.
Managed IT Services

My business handles It internally.

Don't waste any more time focusing on technology that stops your flow. Get more stuff done in the day and leave the technology support to us. Gain full transparency on any project and know you have someone that has your back.
Let's talk Tek.
Managed IT Services

My business needs Managed IT.

Don't waste any more time focusing on technology that stops your flow. Get more stuff done in the day and leave the technology support to us. Gain full transparency on any project and know you have someone that has your back.
Let's talk Tek.

Professional Managed IT and Support

Reduce the chances of network downtime and increase operational output with managed IT. At Tekscape, we take pride in helping our clients achieve their goals with the right technology. We can manage every technology solution around servers, networks, cybersecurity, and collaboration! 

We also provide you with a run-book, including diagrams, standards, circuit information, devices list and configuration, server infrastructure, and access strategies. Implement new technology when you need it without hassle. With a managed IT service provider, businesses can keep their information safe and secure from outside threats while reducing the chances of network downtime.

Managed IT Services for Law Firms

Tekscape Managed IT Service Packages

Scale your business efficiently with the right managed services level with Tekscape. With a team of experts to support you, take advantage of every benefit managed IT services can offer.

Essential

  • Basic Monitoring
  • Email Alerts
  • 24/7 notifications & monitoring
  • System health metrics
  • 10% reduced hourly rate(time/materials/projects)

Enhanced

  • Includes all Essential services
  • External/secure technical support
  • Full-service ticket visibility
  • Schedule on-site or remote maintenance
  • 24/7 SLA for severity 1 & 2 events
  • ISP & 3rd party circuit vendor escalations
  • Trend management & reporting
  • Customized performance monitoring
  • 15% reduced hourly rate(time/materials/projects)

Comprehensive

  • Includes all Essential and Enhanced services
  • Unlimited remote support for covered services
  • Business hours coverage for severity 3 & 4
  • Move, add, & changes (MACS)
  • Proactive system health management
  • Firmware upgrades
  • Prioritized ticket response time
  • Root cause analysis of critical issues
  • Configuration backup
  • Custom dashboard (reporting & ticket count)
    25% reduced hourly rate(time/materials/projects)