Simplify IT and reduce operational downtime with managed services

Companies that take on managed IT services generally see a 65% increase in ROI. Our managed IT services cover systems, network, security, and collaboration for organizations in any workplace environment.

managed IT services

We make sure your IT onboarding process is smooth and easy.

We broke down our onboarding experience into four simple steps.

managed services process

Get back to focusing on what matters most in the day.

Our expertise in technology gives us the knowledge to design, implement, and support any technology landscape. We are built to support your technology and keep the businesses running. Learn about every benefit Tekscape provides.

reduce labor costs

Reduce Labor Costs

Save time and money with no hidden costs when it comes to your technology landscape.

24/7 support

24/7 Experienced IT Support

Gain round-the-clock IT support, no matter the day or time.

increase processes

Increase Operational Efficiency

Increase communication and processes with your team. Get stuff done faster.

implement new technology

Quickly Implement New Technology

Implement new technology when you need to and stay up-to-date.

gain full transparency

Full Ticket Transparency
& Reporting

Gain full transparency and reporting with your own personal customized dashboard.

meet security needs

Meet Compliance &
Security Needs

Get one-step closers to meeting government compliance standards and security measures.

gain reporting and KPIs
Keep a pulse on your New York business

Gain valuable data and full IT transparency with a personal dashboard

Gain full-visibility throughout every experience with quality reporting. Find out how many tickets have been resolved without going back and forth on emails. Now is the time to capture quality KPI's that lead toward a stronger future.

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Quality New York IT Services & Support

Reduce the chances of network downtime and increase operational output with managed IT

At Tekscape, we take pride in helping our clients achieve their goals with the right technology. We can manage every technology solution around servers, networks, cybersecurity, and collaboration!

We also provide you with a run-book, including diagrams, standards, circuit information, devices list and configuration, server infrastructure, and access strategies.

Implement new technology when you need it without hassle. With a managed IT service provider, businesses can keep their information safe and secure from outside threats while reducing the chances of network downtime.

keep your business running strong

IT solutions and support for every workplace environment

Power your business the way you need to. Whether you manage IT yourself, outsource IT, or just starting out, we can help. Our team of experts can adapt to any digital environment, helping integrate with any technology provider like Cisco.

we help your IT team

We partner with your team to get the job done.

We help take time-wasting work off your plate so you can get more stuff done in the day. Team up with our experts and gain full transparency on every ticket from start to finish. Get fast response times when something pops up and make onboarding/off-boarding easy.

we outsource IT

Simplify life while saving money with managed IT support.

Simplify IT support and visibility for your business. Leverage experts in IT that care about you and your customers. Get any project off the ground 2x faster than normal outsourced companies.

I need IT support

If you don't know where to start, we have you covered with Managed IT support & services.

Don't waste any more time focusing on technology that stops your flow. Get more stuff done in the day and leave the technology support to us. Gain full transparency on any project and know you have someone that has your back.

By understanding your business demands, we are able to design, implement and support your systems giving higher importance to performance than a manufacturer. Our engineers have achieved certification levels for multi-vendor technologies:

Service Levels

New York Managed IT Services

Scale your business efficiently with the right managed services level with Tekscape. With a team of experts to support you, take advantage of every benefit managed IT services can offer.

simple package
(Customizable options)
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Basic Monitoring
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Email Alerts
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24/7 notifications & monitoring
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System health metrics
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10% reduced hourly rate (time/materials/projects)
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monitor LAN
(Customizable options)
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Includes all Essential services
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External/secure technical support
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Full-service ticket visibility
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Schedule on-site or remote maintenance
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24/7 SLA for severity 1 & 2 events
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ISP & 3rd party circuit vendor escalations
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Trend management & reporting
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Customized performance monitoring
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15% reduced hourly rate (time/materials/projects)
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Complete package icon
(Customizable options)
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Includes all Essential and Enhanced services
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Unlimited remote support for covered services
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Business hours coverage for severity 3 & 4
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Move, add, & changes (MACS)
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Proactive system health management
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Firmware upgrades
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Prioritized ticket response time
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Root cause analysis of critical issues
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Configuration backup
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Custom dashboard (reporting & ticket count)
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25% reduced hourly rate (time/materials/projects)
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What clients are saying.

We're always looking to support our clients, that's why we're here.

“Thanks to the hard work and expert knowledge of the folks at Tekscape, we were able to launch a robust Telehealth program to ensure our clients continued to get life-saving services. They have been a tremendous partner in helping us meet all of our cyber-based needs."
Institute for Community Living
"Tekscape's team has become an extension of our team. I know I can trust them to be on top of my network performance and security at all times. They have proven to go above and beyond in understanding all of our demands and their urgency."
success academy
Success Academy Charter Schools
"We knew we needed a reliable contact center solution that could integrate with our UC and collaboration platform in our multiple locations."
crystal run healthcare
Crystal Run Healthcare
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Let's kickstart your next project.

Learn about all the different types of services you can take advantage of.

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