Schedule a simple consultation with one of our IT specialists.
With 40+ IT partners and over a decade of industry experience, Tekscape's IT managed services delivers a comprehensive approach like no other IT company.
Our approach is a step-by-step outline of how we manage IT environments throughout the entire customer lifecycle.
“Over the years, customers have come to us in search of a partner to solve problems their current provider wouldn't. We understand having a clear approach that guarantees full transparency helps us build trust with our clients.” – Dave Smith, CEO of Tekscape, Inc.
Our IT professionals mitigate the risk that comes with managing your own network.
Reduce time and money spent managing IT and let us do it for you. It's what we do best.
Our trusted architectures are backed by cybersecurity industry leaders like Cisco.
Detect issues ahead of time with 24/7 monitoring, alerts, and U.S. based support.
During the Discovery process, our engineers work with your IT team or decision makers to identify what you have, evaluate what you need, and prioritize devices based on your business goals.
From this, we can then develop a strategic plan to be executed in a timely manner.
During the discovery phase, we first identify the status of the devices in your network.
Then, our engineers run an assessment for updates and improvements of your system.
Finally, we prioritize devices as we move them to our management tool.
Centralizing your data in one platform allows us to better monitor, detect, and prevent system outages.
This dashboard view provides easy visibility and alerts into support tickets, potential threats, and much more.
We gather your data into one simple dashboard for valuable performance insight.
We analyze potential risk and vulnerabilities to design preventative contingency plans.
Finally, we map devices to optimize performance, security, and connectivity.
Proactive improvements and recommendations ensure your technology is up-to date.
“Tekscape Managed Services handles some of our IT workload, having them in hand has proven to be very advantageous in covering some of the tasks that, although critical for our business, are not that frequent, so it doesn't justify to hire someone internally."
This becomes a roadmap for all devices and workflows that our engineers monitor and improve over time, regardless of manufacturer.
With your run book, you will be able to see every detail of your project to help you stay organized and understand how your technology works.
“We look at it from a cost-efficient perspective. On average we allocate about 2 hours a week to Tekscape and its Managed Services. For us to take over internally, we'll need to hire around 5 people with different skill sets.
When you look at the cost comparison from doing it in-house or having an expert like Tekscape running things, it becomes a no-brainer."