With more than ten years of experience, Tekscape is a leader in IT managed services solutions in the Tristate area. We specialize in designing, implementing, and managing solutions to help you in your digital transformation path, enabling workforce productivity, and providing a comprehensive cybersecurity framework.
Front-line security for web domains,
emails, and end-points.
Regardless of your job function, we work in a collaborative environment. Meetings can be game changers when done right; I’m not only referring to preparation but also the ability to meet from anywhere in the world, at any time, on any device you have in hand. But let’s face it, video collaboration isn’t always the easiest thing to do, many times technology plays against us, affecting the experience we have and the outcome of a meeting. Here are four ways video conferencing challenges are affecting your productivity and how you can overcome those when using Cisco Webex.
The evolution of Webex: cloud-first, not cloud-only When considering workforce productivity and collaboration , the combination of the fast-paced global economy, customer demands, and agile development in the cloud forces organizations to think in a way to consolidate tools, optimizing costs, improving user satisfaction, strengthening security and reliability. And with so many changes happening so fast IT professionals want to make sure the investments they make today will survive tomorrow.
Today, business success is measured by the ability an organization has to rapidly respond to change, to innovate and become an agile organization were teams are aligned towards a unique goal. Trends like work from home, BYOD, and mobility are breaking the geographic frontiers, and the way people collaborate is no longer tied to a specific location or office and a traditional work schedule of nine to five. Collaboration Matters Workforce creativity is constantly ignited, and companies need to provide the spaces where it can be transformed into actions regardless of the time of the day or place. However, organizations sometimes struggle providing a consistent collaboration environment, and the lack of processes or tools forces people to find their particular way to get things done. If the objective is to provide your workforce with tools to stay productive , you also need to make sure these are user-friendly, guaranteeing not only adoption across the entire organization but embedding these at the center of core business processes. As the leader in collaboration technologies, Cisco launched Webex Teams, a collaboration hub where your workforce can default to for file sharing, co-authoring, scheduling meetings, calling or chatting with other team members.
In a world where cloud is a reality and businesses of all sizes are reaping the benefits of cloud-based solutions (cost efficiency, scalability, and performance improvements), it was just a matter of time for technology giants such as Cisco to introduce a communication solution in this model. Cisco Webex Calling is, in essence, a voice cloud solution. Cisco has taken the best bits of the BroadSoft infrastructure (Cisco BroadCloud) and added it to its Webex Cloud ecosystem, inclusive of additional layers of security already associated with Cisco, which is excellent for ensuring encrypted communications. Webex Calling Benefits There are three main benefits of a cloud-based voice platform like Webex Calling. Webex Calling is a complete solution. As part of the Webex family, it can easily be integrated with other Webex tools such as Webex Teams and Webex Meetings. Your Webex Calling solution will include: A proven, enterprise-class cloud PBX Bundled with Webex Teams, for advanced collaboration Optional Cisco multiplatform (MPP) IP phones, headsets, and video devices Option to add Webex Meetings Simplified packaged pricing Investment protection through the Cisco Collaboration Flex Plan purchasing Sales and service support from a qualified Cisco VAR channel partner Global availability expanding throughout 2019 to 35+ countries and 7 languages Easy to manage and deploy. Using the Webex Control Hub, IT admins can maintain and change their business telephony setup via an online portal making it easier to scale and manage. Integration with Webex teams and additional productivity tools. Cisco Webex Teams is the persistent chat or team messaging offering from Cisco. Formerly, an online-only platform, the Cisco Webex Calling package can now be included with your Webex Teams license. Included in your Webex Teams are bots and integrations to maximize productivity in the workspace and get work done with minimal app switching. Some of the additional apps you can integrate within Webex Teams are Asana, Dropbox, Google Drive, OneDrive for Business, Salesforce, Trello, and Twitter. What’s not included in Webex Calling As of this moment, PSTN functionality is only available via selected partners and is not included in the Webex Calling subscription. However, at Tekscape we can leverage the infrastructure of our proprietary Hosted Voice Solution Aria Hosted, to provide PSTN services, local gateway and PSTN enabled trials to customers , all-in-one subscription or services. Meaning you won’t be getting different invoices for your cloud-based voice and PSTN functionality but one single invoice and vendor to deal with. Why considering Webex Calling and where to start One of the most significant advantages of Cisco Webex Calling is the ability to implement the solution in a seamless way, where customers can pick and choose the part of their business they want to move to the cloud making it a smooth transition. It offers customers the flexibility to transition to the cloud in phases, rather than all at once. You’ll have the freedom to move any site, or group of users to the cloud while maintaining a common network dial plan and directory access for users across all cloud and on-premises PBX sites. Also, if you aren’t using a productivity Hub like Slack or Microsoft teams, you can use Webex Calling as the first step to deploy Webex Teams. We understand that not every business is the same and that your communication needs are unique; we offer you the ability to access tailored virtual demos as well as in field trials.
Regardless of your job function, we work in a collaborative environment. Meetings can be game changers when done right; I’m not only referring to preparation but also the ability to meet from anywhere in the world, at any time, on any device you have in hand. But let’s face it, video collaboration isn’t always the easiest thing to do, many times technology plays against us, affecting the experience we have and the outcome of a meeting. Here are four ways video conferencing challenges are affecting your productivity and how you can overcome those when using Cisco Webex.
The evolution of Webex: cloud-first, not cloud-only When considering workforce productivity and collaboration , the combination of the fast-paced global economy, customer demands, and agile development in the cloud forces organizations to think in a way to consolidate tools, optimizing costs, improving user satisfaction, strengthening security and reliability. And with so many changes happening so fast IT professionals want to make sure the investments they make today will survive tomorrow.
Today, business success is measured by the ability an organization has to rapidly respond to change, to innovate and become an agile organization were teams are aligned towards a unique goal. Trends like work from home, BYOD, and mobility are breaking the geographic frontiers, and the way people collaborate is no longer tied to a specific location or office and a traditional work schedule of nine to five. Collaboration Matters Workforce creativity is constantly ignited, and companies need to provide the spaces where it can be transformed into actions regardless of the time of the day or place. However, organizations sometimes struggle providing a consistent collaboration environment, and the lack of processes or tools forces people to find their particular way to get things done. If the objective is to provide your workforce with tools to stay productive , you also need to make sure these are user-friendly, guaranteeing not only adoption across the entire organization but embedding these at the center of core business processes. As the leader in collaboration technologies, Cisco launched Webex Teams, a collaboration hub where your workforce can default to for file sharing, co-authoring, scheduling meetings, calling or chatting with other team members.
In a world where cloud is a reality and businesses of all sizes are reaping the benefits of cloud-based solutions (cost efficiency, scalability, and performance improvements), it was just a matter of time for technology giants such as Cisco to introduce a communication solution in this model. Cisco Webex Calling is, in essence, a voice cloud solution. Cisco has taken the best bits of the BroadSoft infrastructure (Cisco BroadCloud) and added it to its Webex Cloud ecosystem, inclusive of additional layers of security already associated with Cisco, which is excellent for ensuring encrypted communications. Webex Calling Benefits There are three main benefits of a cloud-based voice platform like Webex Calling. Webex Calling is a complete solution. As part of the Webex family, it can easily be integrated with other Webex tools such as Webex Teams and Webex Meetings. Your Webex Calling solution will include: A proven, enterprise-class cloud PBX Bundled with Webex Teams, for advanced collaboration Optional Cisco multiplatform (MPP) IP phones, headsets, and video devices Option to add Webex Meetings Simplified packaged pricing Investment protection through the Cisco Collaboration Flex Plan purchasing Sales and service support from a qualified Cisco VAR channel partner Global availability expanding throughout 2019 to 35+ countries and 7 languages Easy to manage and deploy. Using the Webex Control Hub, IT admins can maintain and change their business telephony setup via an online portal making it easier to scale and manage. Integration with Webex teams and additional productivity tools. Cisco Webex Teams is the persistent chat or team messaging offering from Cisco. Formerly, an online-only platform, the Cisco Webex Calling package can now be included with your Webex Teams license. Included in your Webex Teams are bots and integrations to maximize productivity in the workspace and get work done with minimal app switching. Some of the additional apps you can integrate within Webex Teams are Asana, Dropbox, Google Drive, OneDrive for Business, Salesforce, Trello, and Twitter. What’s not included in Webex Calling As of this moment, PSTN functionality is only available via selected partners and is not included in the Webex Calling subscription. However, at Tekscape we can leverage the infrastructure of our proprietary Hosted Voice Solution Aria Hosted, to provide PSTN services, local gateway and PSTN enabled trials to customers , all-in-one subscription or services. Meaning you won’t be getting different invoices for your cloud-based voice and PSTN functionality but one single invoice and vendor to deal with. Why considering Webex Calling and where to start One of the most significant advantages of Cisco Webex Calling is the ability to implement the solution in a seamless way, where customers can pick and choose the part of their business they want to move to the cloud making it a smooth transition. It offers customers the flexibility to transition to the cloud in phases, rather than all at once. You’ll have the freedom to move any site, or group of users to the cloud while maintaining a common network dial plan and directory access for users across all cloud and on-premises PBX sites. Also, if you aren’t using a productivity Hub like Slack or Microsoft teams, you can use Webex Calling as the first step to deploy Webex Teams. We understand that not every business is the same and that your communication needs are unique; we offer you the ability to access tailored virtual demos as well as in field trials.
