Top IT Managed Services Partner in New York
For more than 10 years Tekscape has been providing It Managed Services in the New York metro area including the five boroughs, Manhattan, Queens, Brooklyn, Bronx and Long island. Tekscape supports the IT operations of a variety of companies in different industries with offices in the North East and globally.
Our unique approach to IT Managed Services allows us to offer customers in the New York area a comprehensive approach to fundamental IT processes such as Network Infrastructure, Collaboration, Systems and Cybersecurity. Tekscape’s proactive services helps businesses leverage the power of technology for core business processes, our technical support team offers rapid problem resolution, risk mitigation, and fast remediation.
At Tekscape we understand how critical technology is for business innovation, our IT Managed Service team is able to provide a solution built around your business demands where our team of highly skilled engineers support your IT operations becoming a critical part of your own team.
Cisco Webex Calling is your phone system in the cloud, giving you the best of the Webex environment as it integrates with Webex Teams as a hub for collaboration and Webex Meetings for video conferencing capabilities
With more than a hundred cloud migration projects completed in New York alone, Tekscape has the expertise to help you migrate data, systems, applications, and voice to the cloud. As a certified Microsoft Cloud Service Provider, Tekscape is you to go partner for SharePoint of exchange migration projects. For cloud migration projects Tekscape can partner with Azure and AWS delivering a migration project for customers in the New York metro area regardless of the cloud deployment model (Hybrid, Public, Private)
We help businesses of all sizes in New York to implement a truly hosted voice solution. Migrating from old PBX to internet-based communications is an easy task with Aria Hosted. Using Cisco technology Aria is able to provide an excellent quality of voice and video, our unique design allows you to integrate with unified communications platforms, and our Aria Hosted engineers will design a solution tailored to your business needs.
As a leader in IT Managed Services, Tekscape understands the need for business to strengthen their cybersecurity measures but the lack of internal resources sometimes will prevent them from having a comprehensive security strategy. Tekscape developed Arma a fully managed cybersecurity solution, combining best-in-class security technologies and the expertise of our advanced cybersecurity engineers, to proactively monitor and manage your cybersecurity practice.
Managed Cybersecurity as a Service: Arma
Every organization is vulnerable to a cyber-attack. Hacking has become a very profitable businesses increasing the amount of cyber-attacks and their ability to outsmart traditional security measures. There is nothing you can do to get 100 percent protection, but you can build a layered approach to cybersecurity where every piece is strengthening a specific area and in conjunction with your overalls cybersecurity strategy..
Every organization has “holes” in their IT protection. There are two elements key to maintaining your operational readiness against a cybersecurity threat:
- Visibility – Being able to find, identify and see “into” all of the endpoints (devices) on your corporate network in real-time
- Control – Assessing the situation and have the staff, skills, and tools to react and respond
Tekscape has developed a managed service solution called Arma, it's main objective is to increase the visibility and control of your technology environment to make sure cyber-threats don't affect your overall business operations.
Learn More about our IT Managed Service approach and Arma
By partnering with a preferred Managed Service provider like Tekscape, which has a proactive approach to management of technology environments your business can:
- Reduce compliance and security risks
- Increase business continuity and productivity
- Improve IT staff morale and retention as they are now free to work on creative projects that are not exclusively related to maintenance and control.
- Reallocate resources as needed to drive projects that are conducive to business success
Partner with us today for all your IT needs! Check our approach to IT Managed Services and why businesses in the Bronx, NY and the entire North East partner with us.
IT Support in Queens
Effective management of your IT operations is essential for a successful enterprise. Tekscape is an experienced partner you can trust to provide IT infrastructure management services, taken the burden off your shoulders, allowing you to deploy your resources in a more efficient way aligned with your business goals.
Our team of consultants provides proven infrastructure management solutions tailored to your needs. Our expertise in collaboration and productivity technologies, cybersecurity, and systems and network makes us the go-to partner for businesses in Queens, New York.
Onboarding customers into our IT Proactive Managed Services is an easy thing to do when you have an establish process. At Tekscape we make sure onboarding your business is a smooth fours step process where we understand the in-depths of your technology environment and help you build a prioritized plan where the most important parts of your environment are always working allowing for zero downtime.
- Discovery. To understand your current network and what changes need to be made, our engineers work with your IT team or decision makers to identify what you have, evaluate what you need, and prioritize devices based on your business goals.
- Onboarding. We onboard devices to Tekscape's single platform management tool. Centralizing your data in one platform allows us to better monitor, detect, and prevent system outages.
- Graphic for better visualization. Using the data collected, we create graphic representations of your network to see how your devices are interacting.
- Run Book. This will include technology environment diagrams, standards & conventions, circuit information, access strategies, devices & configuration and more.
IT Infrastructure Proactive Services
With more than 10 years of experience, Tekscape’s engineering team holds a variety of certifications and specialization that allow us to become the go-to IT partner for business in Manhattan. Serving multiple industries, our approach to technology goes beyond the hardware and focuses on the solution and business outcomes.
Our continuous investment in new technologies and management platforms allow us to get a greater view of your technology environment, providing you the best advice where gaps are detected. Tekscape will give you an actionable plan for you to improve the performance of your systems and network, continuously monitoring and controlling any issues that can affect the performance of your IT environment.
With our proactive infrastructure managed services you can have peace of mind:
- Service desk support lets you resolve technical issues quickly and efficiently
- Proactive monitoring and maintenance allow you to fix problems before they arise
- Maximize system uptime
- Leverage the latest processes and tools for dynamic IT support
- Choose which services to access remotely and which ones to be supported onsite
- Augment your existing resources with skillsets to focus on meeting your business goals
- Brings a breadth of IT-specific expertise to your company that you may be lacking
Trust IT experts to manage your technology
Let the IT professionals mitigate the risk that comes with managing your communications systems, so you can spend your time on what matters.
ROI & Savings
Time spent managing IT and downtime issues can drain a business. Reduce those costs so you can focus your efforts on the core business.
With over a decade of IT management expertise, Tekscape architects highly secure networks backed by industry leading partners like Cisco Systems and more.
Tekscape uses a proactive approach to detect issues ahead of time with 24/7 monitoring,alerts and support. Response times can be tailored to your business needs and all of our support is based in the USA.