Unified Communications (UCaaS)
No matter where your team works, communicate and collaborate anytime, anywhere with dedicated hosted phones & video systems. Strengthen productivity with secure, scalable, unified communications and collaboration.
What is UCaaS?
Unified communications as a service (UCaaS) is a cloud-delivered unified communications service that supports telephony, meetings, unified messaging, instant messaging, mobility, and communication-enabled business processes. Read our quick guide to UCaaS to learn more.
How UCaaS works.
Unified communications-as-a-service helps streamline communication across the company landscape. UCaaS works over the internet which means you don’t have to get extra VoIP hardware. Most providers of UCaaS handle things like security, backend configuration, and phone functions. VoIP converts the sound over the phone and transmits it into data to a cloud-phone service provider. Generally, UCaaS strengthens VoIP without being complex about it. It also allows a company’s workforce to work remotely with apps on their computers and mobile devices.
Benefits of Unified Communication As-A-Service (UCaaS)
Most companies that are aware of UCaaS understand the benefits and value. Here are some of the top benefits of UCaaS from company leaders in IT.
- Flexibility + Scalability
- Secured Communications
- Better Customer Experience
- Higher Productivity
Easy Communication Collaboration Tools
- Aquire HD Cloud-Hosted Phones
- Schedule, call, and collaboration with clear HD voice.
- Gain Video Conferencing Tools
- Meet face-to-face with multiple participants.
- Capture Unified Messaging
- Centralize and unify your messaging.
- Communication that Scales
- Scale your business properly and deploy faster.
- Support Greater ROI
- Benefit from predictable pricing powerful KPIs.
- Strengthen and Secure Connections
- Know your team is protected no matter where they sign in.
- Strengthen User Experiences
- Give your workforce the tools to be bold and confident.
- Influence Better Productivity
- Improve workforce productivity with communications platforms.
- Cloud Environment
- Utilize the latest cloud environment for your platforms.
Read Our Case Study on a Collaboration Project with Crystal Run Healthcare
“We knew we needed a reliable contact center solution that could integrate with our UC and collaboration platform in our multiple locations. After assessing other options, we decided to use Cisco Contact Center Express.”